If yes, see Contact your workplace technical support.If you don't have access to another device right now, Type of device.Ĭan you sign in on a different network-for example, at home, or at a public wireless access point?.Once you have a new password, try signing in again.Īre you able to sign in on another computer, or on a tablet or smartphone? If the password reset site doesn't work for you, contact your workplace tech support team directly. If you've forgotten your password or it's no longer working, use the Microsoft Online Password Reset site to request a new password from your workplace technical support team- typically the people who set up your account for you. If no, and you got some other error, see Contact your workplace technical support for a new password.Ĭontact your workplace technical support for a new password.
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